Gift Cards

Processing time

Please allow 24-48 hours for your order to be processed. Processing times are not included in the estimated delivery time at checkout. Certain products could require additional 1-2 business days.
Once Shipped, it will take between 3-5 business days to reach you on the standard shipping option and between 1-2 business days on the Next day delivery option if you are in the UK and US. Delivery cost options available to select at checkout. Allow between 3-5 business days for EU delivery and 3-8 business days for the rest of the world.

During sales and high volume periods processing time is 3-4 days.

Pre-Order Items

Items listed as 'PRE-ORDER' begin processing on the date indicated in the product description and vary between items.Once your order has left us, you will receive a confirmation email with the shipment informations. If you are a registered customer, you can also follow your delivery by signing into your account and selecting My Account, followed by Order Status.

Customs and Duties Charges

Almost all shipments crossing international borders (outside the US and UK) are subject to the assessment of duties and taxes imposed by the importing country's government. 

Duty Handled Deliveries:

Items shipped from our UK and US warehouse will be delivered without extra duties charged. This means smoother transactions and hassle-free deliveries for you.

International Fulfillment: Please note that these items will come with customs duty fees attached. Customers are responsible for customs and import duties charges while receiving parcels in their countries. Your courier will contact you about the charges.

If you cannot find your country in the shipping options, please send us an email info@kokoky.com and we will give you another option.